As soon as the appointment is made, the patient's insurance information needs to be verified. Insurance information can change at any time, even for regular patients, and thus it is important that the provider verify the member's eligibility each and every time services are provided. The benefits of obtaining insurance verification prior to the patient's arrival include:
One of the most valuable tools for reducing claims processing time is benefit verification. Access to real-time benefits verification can save your staff from lengthy phone calls or being placed on long holds with insurance companies. In a busy office, the medical staff probably doesn't have enough time to call the insurance company anyway. You can save your office time and money by subscribing to a real-time benefits verification vendor. We at National Physicians Support and Billing, LLC, help offices limit the amount of denials received due to:
Allergy & Immunology
Obstetrics & Gynecology
Endocrinology, Diabetes, & Metabolism
Physical Medicine & Rehabilitation
National Physicians Support & Billing, LLC, provides unbeatable medical billing at rates well below those of our competitors. We cater to the needs of our clients across the country, in such areas as Southfield, MI, Sherwood, OR, and Lake in the Hills, IL.
National Physicians Support & Billing, LLC, covers the receipt of explanation of benefits (EOBs) provided to the physician, who then pass along a photocopy to our service where we will then post each payment either using a line item posting method in our practice management software, or posting by claim.
Patient Payment Posting/Accounting: Applying any payments paid by the patient towards their account.
Follow-up of Insurance Claims: We simply run reports to determine which claims have not been paid for the purpose of calling the insurance carrier to determine the “status” of the claim. We then do whatever we need to do to get the claim paid. Here are a couple of common reasons why a claim has not been paid along with the action we would take to bring the claim to a paid status:
Patients' Statements: Depending on what has been decided between National Physicians Support and the client. Patient statements are usually generated once a month, generally on the 15th or the 30th. Patients that have any outstanding balance to their account receive a statement indicating their balance owed. All copies of checks and statement sheets should be provided to our office.
Standard reporting would detail such things as:
We also provide custom reports as requested by your clients for an additional fee.